01
When a concern needs structured fact finding
Leaders may need external support because a matter is complex, the available internal capacity is limited or a fresh perspective is needed. The first discussion establishes the questions to be answered, the relevant process and whether P.S.A. is suitable for the instruction.
02
Agree the investigation before it starts
Terms of reference define the scope, responsibilities, reporting arrangements and expected output. Previous involvement and potential conflicts are considered before acceptance. An investigation brief should be clear about what will be examined and which decisions remain with the commissioning organisation.
03
Gather and test the evidence
Work can include reviewing records and correspondence, constructing a chronology and conducting fact-finding interviews. Different accounts are examined carefully. The report distinguishes established facts, disputed evidence and findings rather than treating every account as equally supported.
04
Receive a report you can use
The structured report sets out the agreed scope, evidence and findings, with recommendations where these form part of the brief. Steven’s detective sergeant background and current school safeguarding leadership inform an approach attentive to both the investigation and the setting in which its findings will be used.